New Resource Launches for GP Practice Staff

It’s been a busy couple of months at Waverley Care HQ, but we’re excited to unveil a new, free training resource which is aimed specifically at staff working within general practice.

The learning resource launches today at

Putting Caring Conversations into Practice is an interactive tool that will help deliver person-centred conversations in general practice settings across Scotland. Person-centred conversations are non-stigmatising conversations, so a real priority for our work with people living with HIV and Hepatitis C.

The Caring Conversations resource aims to break down barriers that can exist between patients and healthcare professionals, encouraging open, honest and caring conversations which achieve positive outcomes for both parties. It features the real life stories of healthcare workers and people living with HIV talking about their experiences.

Building on the excellent work that already takes place within primary care settings, the Caring Conversations resource is based on an evidence-informed model created by Professor Belinda Dewar at the University of West Scotland, who observed over 240 hours of conversations in care settings.

The online tutorial can be completed either individually or as a group and can form part of staff CPD logs. It takes approximately one hour to complete and includes:

If you work in a general practice – visit to get started. And don’t forget to tell your colleagues!